Best Plumbing is Now a Part of Bassett Services!

Click Here


Your sump pump is one of the most discreet appliances in your home, but it plays a vital role in preventing disaster. If you suspect that something might not be working properly with it, whether an electrical problem, plumbing problem, or if it’s just in need of maintenance, we urge you to call us before it causes any problems. We’ll break down a few common problems for sump pumps that you might see in your basement, and what you can do about them.

What’s Wrong With My Sump Pump?

Not surprisingly, one of the main reasons working sump pumps malfunction and don’t turn on during testing (or a flood) is debris gets in the way of one or more working parts. This commonly happens with the check valve, and can be one of the first things you look into before calling us. If you find that it’s jammed by dirt or debris, go ahead and clean it off and try it again. If you were running a test on your sump pump and found that the switch didn’t engage, the problem likely lies with the float.

Most commonly, homeowners will find debris or grime on the float that is affecting its performance, and inhibiting it from floating with the rising water. We recommend cleaning your float on a regular basis (weekly would be ideal). If neither of these (the check valve or the float) has resolved the problem, you might want to check the electrical connection, but at this point, the inspection steps might get a little more technical (or dangerous). It’s probably time to make the BEST choice and give us a call. Our licensed plumbers are able to diagnose and fix any problem your sump pump may have. If you’re interested in reading a full guide to troubleshooting most sump pump problems, check out this article from Zoeller.

Whether your sump pump needs a simple repair (like discharge pipes, electrical wiring, or repairing worn pit liners), or it’s ready to be fully replaced, our licensed plumbers will deliver the highest quality workmanship with a smile. With over 30 years in the plumbing business here in Cincinnati, we’ll be happy to help your family stay prepared, and dry, with a working sump pump. Make the BEST choice and call BEST Plumbing Service of Cincinnati today!

Skip to content