Our Most Recent Service Reviews
Pete and Zach did an amazing job uninstalling our old tank water heater and replaced it with a tankless system. their attention to detail and craftsmanship is very much appreciated. thank you!
Worst service! Scheduled online appointment at 9:01AM received email confirmation that a plumber would be arriving same day in the afternoon. Called them at 5pm to see if they were still coming for them to tell me it must not have gone through there ...system. Lady that answered my call said if it went through I would have received a call to confirm my appointment but no where on my confirmation email says that. I would give zero stars if possible for wasting my one day off before Thanksgiving to get this fixed.
I woke up this morning to a busted water heater and water everywhere! I called 4 places to get quotes and Basset was not the cheapest but definitely very competitive. Cody and his coworker were very professional, efficient, and accommodated a same day ...service. I will definitely have them on my contact list for future plumbing repairs. Very satisfied!
My husband and I have both been calling Best since Monday 11/13 to have them look at a water leak on the ceiling of our 2 year old house. Every day they say, “we can get you in today…dispatch will be contacting you to let you know when they’re 30 ...minutes away”. But then no one ever shows up. We even asked to speak with a supervisor Thursday and was told the same thing.
This was 1st time using the company,happy with work fair pricing.replaced outside faucet did a great job look better then the one was in there.I will use this company next time a need a plumber.
Peter did a great job. prices were on the high side. They had to reschedule by 1 day
Dylan was very knowledgeable and not only relied on his own expertise but called in others when needed. He laid out all our options well and made sure we were fully informed before making any decisions. Great experience!
I needed propane piping brought up from the basement into our fireplace so we could put in a gas insert. After weeks of trying to get other contractors to even give a proposal, I called BEST's Loveland office directly last Monday morning. By Monday ...noon, Peter was here for the estimate and by Wednesday noon the job was finished! It wasn't an easy one - it took imagination, experience, the right tools and a professional like Peter.
Had Leon come back to my home and do another job for me - this time he worked on the sump pump and did a battery backup. Did a great job replacing this. very professional and efficient. Will continue to use Best and Leon. Great service.
Leon did an amazing job installing a water softener in my house. He is very knowledgeable, professional, and polite. He is my go-to guy for my plumbing needs!