513-785-0957

Customers who Made the BEST Choice!

  • THE BEST OF THE BEST!!!!
    I was very pleased with the excellent customer service from BEST. It started with my call with Tracey. Very nice and polite. Tracy scheduled my appointment right away. My Tech Brandon  arrived on time and was extremely nice and knew his job very well. Brandon is excellent with customers and explained everything in detail. When you want the BEST call the BEST. I'm a customer for life. I will recommend BEST to everyone I know. Thank you very much. Excellent customer service!!!!

    - G Jackson

  • Best experience I ever had with a plumbing company
    Highly recommend this company. Best experience I ever had with a plumbing company from the initial phone call to the app showing plumber en route to the estimate and final result. Plumber was honest and professional. Would definitely use them again!

    - L.B.

  • Recommend 100%

    I've worked in customer service for years and Kevin and Andi were top notch. Very professional and upfront about what should be done for my situation, didn't try to sell me on anything outside of what needed to be done. Recommend 100% and will be going through BEST for any issues in the future.

    - T. Wynn

  • Appreciate your quick response.
    The two gentleman that installed our new toilet were fast and very efficient. It would have taken us hours . Appreciate your quick response.

    - Jill A.

  • Great service and communication at a decent price.
    Plumbers were on time and friendly. They relocated an exterior hose bib in a few hours and cleaned up the mess. Great service and communication at a decent price.

    - Jeffrey WK

  • Very professional and helpful.
    Very professional and helpful.

    - Christine M.

  • Such a positive experience with Best Plumbing!
    Such a positive experience with Best Plumbing! Kevin was courteous and efficient. He took care of our problem quickly and we couldn’t be happier! My family and I would recommend Best to anyone with plumbing needs!

    - Joseph N.

  • A pleasure to work with.
    Thank you for your efficient and professional service! A pleasure to work with.

    - Erin T.

  • Well the name is totally accurate. Certainly the best.
    Well the name is totally accurate. Just bought a house and found there was a leak which had likely been there for a decade. Called these guys and they fixed it within an hour and at a fair price. Certainly the best.

    - Java M.

  • Easy appointment scheduling and fast.
    Easy appointment scheduling and fast. Chuck the plumber who fixed our leak was great and was very professional. Highly recommended.

    - Keith K.

  • Exceptional professionalism and demeanor!
    Exceptional professionalism and demeanor, if you want top tier service and a complex job done at light speed, BEST is your plumber. They went out of their way to minimize damage to my drywall, showed me all options without pushing me (hate that!), didn't smoke, cleaned up put everything back including furniture, had most materials on the truck only older nontypical item needed. Bonus: logo polo shirts tucked in, belts, real pants if ya know what I mean.

    - Dana Boll

  • Very punctual and efficient!
    Very punctual and efficient! Fixed all our issues in under an hour. Knowledgeable and friendly technician.

    - Carrie Gause

  • Prompt, courteous, and professional!
    Prompt, courteous, and professional. Used BEST plumbers a few times now. Each time I’ve had a good experience. They’re very knowledgeable and will not try to upsell or provide you with stuff you don’t need. Worth the price of the visit and repairs.

    - B. Munoz

  • I would recommend BEST for your plumbing needs!
    Very efficient and answered all my questions in a polite and professional manner. I would recommend BEST for your plumbing needs!

    - G. Binegar

  • Great experience if you have to call a plumber!
    BEST came when they said, were professional, and fixed the plumbing issues. Great experience If you have to call a plumber, call BEST.

    - J. Schoeny

  • Very fast response, clean and professional work.
    "Very fast response, clean and professional work. Took the time to explain what was wrong and how they were going to fix the problem. Then they proceeded to do exactly what they said they were going to do. Was very impressive. Highly recommend."

    - D. Tennyson

  • They were very professional!
    This company was very professional. The receptionist was super informative and answered all my questions ahead of time. They were able to come out the next business day assess our situation. Dan, the plumber, was very polite and prior to his arrival, I got text reminders and notification of when he would arrive. You can even track where they are and their exact arrival time. I was impressed with the communication and how thorough they were. Our issue turned out not to be our sump pump, but a foundation crack. Dan helped explain our sump pump system to me and was helpful in answering all my questions. Highly recommend this company. Will use again for other plumbing needs in the future. Very reliable.

    - Katie M

  • Best got a plumber out to me in under an hour!
    Wow! My sump pump stopped working and Best got a plumber, Darryl, out to me in under an hour. He installed a new pump in under an hour. He was courteous and knowledgeable. I really appreciate the prompt courteous service I received from Darryl and Best! Thank you! They will definitely be getting my future business.

    - Heloise M

  • Wow!
    Fast, friendly, reliable service replacing my leaking old hot water heater and a senior discount!

    - Cynthia

  • Really impressed with the responsiveness and professional service.
    Really impressed with the responsiveness and professional service. Brandon went out of his way to explain the trouble shooting steps he would take to identify low hot water pressure issue we were having throughout our entire house. Through a process of elimination it was determined to be a defective dialectic coupling on HW supply side. Brandon fixed this and we have great HW pressure throughout house again. Very pleased a new HW heater is not needed. I also like how BEST Plumbing sends arrival time and location updates via text so you know within 15 mins of when the technician will arrive. No need to wait at home all day. Will definitely be calling BEST Plumbing for any future service needs we may have. Thanks! Michael V.

    - Michael V.

  • Prompt and efficient!
    They were very prompt and great personality fixed the problem in very quick time frame would call them for all my plumbing needs

    - Jones

  • Outstanding promptness and professional!
    Outstanding promptness and professional!

    - AJ

  • Will have them back for sure
    Very happy excellent service today from Kevin will have them back for sure.

    - Bill D

  • Professional and Efficient!
    Just wanted to say thanks. You were the 3rd company that we had here and your guys finally found the problem. They were very professional, he explained everything he did, and they were just 2 of the nicest guys. Thanks

    - Lisa M

  • Hard working, Nice people!
    The men were very nice! Worked hard to find where the problem was at. I will use the company again for plumbing needs!!!

    - Mason

  • Quick and Efficient!
    Very friendly and professional! He and his helper quickly and cleanly resolved our issue.

    - B&A Pettigrew

  • was very professional, helpful and thorough.
    very professional, helpful and thorough. Would definitely recommend BEST and will use again for next service.

    - S. Voit

  • Our plumber was extremely courteous, helpful, and very professional throughout the entire process.
    We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service.

    - St. Gertrude's Parish

  • Super POLITE!!
    Courteous to us and got the job done!

    - K. Brown

  • Will use you again if needed.
    Very pleased with quick service. Technician very courteous and helpful. Did a fantastic job. Will use you again if needed.

    - R. Patrick

  • Outstanding Service
    We contacted Best Plumbing Service of Cincinnati to have the sump pump and the outlet pipes checked as our basement flooded recently and we were not sure whether the sump pump malfunctioned or the outlet pipe was blocked. Both plumbers did a fantastic job looking over the system, diagnosing, and fixing the problem. They were extremely honest, courteous , and professional. We are very pleased with their outstanding service and would very highly recommend Best Plumbing Service of Cincinnati.

    - M Effat

  • ...did good work honest.
    On time, friendly, helpful, did good work and honest. Solid company with a professional staff.

    - Richter, J&D

  • Very pleased with the prompt scheduling...
    Very pleased with the prompt scheduling, the job itself and the professionalism of your plumber. We’ve lived in Cincinnati for 1.5 years and until this week still had not found a plumbing company we wanted to keep using. we’ve finally found one!

    - April Cain

  • Thanks...I am constantly impressed with your technicians and service.
    Thanks...I am constantly impressed with your technicians and service.

    - Greg Roach

  • Will whole heartily recommend Best to others!!
    Very impressed with Dan and team! Great work, clean and friendly. Love the Best technology for scheduling and tracking. Will whole heartily recommend Best to others!! Dan was great!
  • Brandon is truly an asset to his profession....
    On the morning of May 18, after contacting several other plumbing companies, Best Plumbing was contacted relating to water backing up in the basement floor drain. The same day, after my home had been placed on the market to be sold, several potential buyers were expected to visit the home. Based on the this emergency, Brandon responded to my rescue within two hours. The many fine qualities of Brandon begins with his kindness and "personal touch." In essence, Brandon identified the problems of the clogged sewage pipe and removed the blockage. His kindness and professionalism were exemplary and surely a credit to your company. Rev. L.D.

    - Rev. L.D.

  • Plumber was on time, knowledgeable, honest and professional
    Great service, starting from phone call to make the appointment to conclusion of the work. Plumber was on time, knowledgeable, honest and professional. Fantastic experience!

    - E. Brown

  • I was very happy with the quick response
    Great service! I was very happy with the quick response, the job that was performed, and the price was reasonable! The plumbers who came were very polite.

    - Christine & Justin E.

  • Work and workmanship were excellent.
    Plumbers arrived on time and neatly dressed. Work and workmanship were excellent. Once again I was pleased with Best Plumbing.

    - T. Keller

  • 5 star service
    Dan was great. 5 star service. In and out, problem solved. Will definitely give BEST a call the next time I need a plumber.

    - John C.

  • Thank you for your prompt professional service.
    Joe was prompt, knowledgeable and personable. He was up front with the problem and the solution. The fee charged was reasonable. I would use BEST Plumbing again. I will recommend BEST to others. Thank you for your prompt professional service.

    - Carolyn S.

  • The crews of Best Plumbing were there when we called, and stayed with us to the end.
    To everyone at Best Plumbing, Cincinnati Opera sings the praises of your company. The experiences of the last 5 days at our Reinhold Drive facility were hair-whitening. The crews of Best Plumbing were there when we called, and stayed with us to the end. It’s not easy responding to an emergency call to fix someone else’s mess, but you did and we appreciate it. We witnessed the application of great skill with limitless energy to identify and solve the problems. Not only were the crews talented plumbers, but we saw them operate excavators, jackhammers, concrete saws; and they managed to remain good natured and polite throughout. They even entertained us sometimes. You have our sincere gratitude.

    - Glenn P.

  • Very professional!
    Brown colored water started appearing in the hot water only. After draining and flushing the hot water heater until clear, the color started to come back in a few days which pointed to a bad hot water heater. After talking to neighbors who had used Best Plumbing and consulting their reviews on Angie's List, I called them up for an appointment to replace the hot water heater. As the current hot water heater was relatively new, they did not t go ahead without doing an inspection to make sure that the color was not due to another issue which I thought was very professional. After a quick inspection in the morning, they purchased a replacement and the installation was done quickly a few hours later. They even gave us a discount for a coupon on their web site.

    - E. Coutant

  • Wow, just wow! You really lived up to your name, Best plumbers.
    Your employees are fantastic! Beginning when I called the office all the way through completing my repairs (within 24 hours!). The plumbers showed up on time, were polite, courteous, knowledgeable, professional and made all the repairs I needed very quickly! Wow, just wow! You really lived up to your name, Best plumbers. I will never call anyone else.

    - Lauren A.

  • I will hire this company again for my future plumbing needs.
    BEST plumbing was able to get a plumber to stop by within a few hours of my call. Joe was able to look over my current plumbing set up and saw that it was originally piped incorrectly. He fixed that and verified it was pumping without any leaks. He also showed me the sump pump which looked really old, worn, and rusted. I decided to bring them back the next day rather than risking a failed pump causing issues. Joe did the install the next day, tested it, and at the end went over the installation with me. I will hire this company again for my future plumbing needs.

    - Josh S. M.

  • The work was done quickly, correctly and the service man even noted a drip from a commode connection and repaired that as well.
    Best Plumbing replaced a corroded water pipe in a bathroom for us. The work was done quickly, correctly and the service man even noted a drip from a commode connection and repaired that as well. Would absolutely use Best Plumbing again.

    - Robert D.

  • They were also very polite and professional from start to finish.
    BEST Plumbing Service repaired my Water Heater and repaired my leaking toilet. I feel they went above and beyond what I would have expected. They were also very polite and professional from start to finish.

    - Wendell S.

  • I am always so astounded with the service that I get from Best Plumbing!
    I am always so astounded with the service that I get from Best Plumbing. Your customer service skills are far above the rest. Every time I call to schedule an appointment I am always greeted with kindness and professionalism beyond compare! You need to be commended. The gentlemen that come to my house for plumbing repairs are always extremely professional, honest, fair, and courteous. Again, not something that is always found in various plumbing companies, let alone other companies. Plus, they are kind to my dogs...which is always a plus! Due to this high quality of customer service and premium quality of repairs, I couldn't imagine taking my plumbing needs elsewhere. I greatly appreciate this kind of service in today's society.

    - Sue

  • Just wanted to say thanks for a WOW customer service experience!
    Just wanted to say thanks for a WOW customer service experience! My complimentary consultation appointment was scheduled quickly after my call. The technicians showed up in a professional van and were dressed professionally. They offered solutions instead of just expensive procedure recommendations, which we really appreciate! And a follow up courtesy call just a couple of days later. Great customer service!

    - Lori

  • We wanted to thank you for all the work you did!
    We wanted to thank you for all the work you did! All the hard work did not go unnoticed. We hope you all enjoy lunch on us!

    - Jeff & Molly

  • Thank you for doing an A+ job in our bathroom.
    BEST Plumbing, Thank you for doing an A+ job in our bathroom. Everything is fine and no more drips. We will be sure to call the next time we need a plumber. Thanks again.

    - Mary and Richard

  • The charge was reasonable and the customer service was excellent.
    The appointment was set up and carried out quickly. The estimate was provided in advance and the plumber clearly explained what needed to be addressed. The charge was reasonable and the customer service was excellent. I intend to use this service again for plumbing needs.

    - Robert D.

  • Services were available quickly and Ernie is very friendly!
    Services were available quickly and Ernie is very friendly! I will call Best Plumbing for all of my needs!

    - Monica

  • You guys have great customer service.
    Thanks for the help with toilet, Scott did a great job! You guys have great customer service. Great Job!

    - Chris C.

  • We appreciate your prompt response to our need and the professional way you handled the work.
    We appreciate your prompt response to our need and the professional way you handled the work. It is what we have come to expect from you and are pleased that you will work for us.

    - Nancy and Donald N.

  • Nice to see you have an A+ rating at BBB.
    Hey Thanks for the good work, and getting all 3 jobs out of our way…Nice to see you have an A+ rating at BBB.

    - Steve W.

  • If you are in need of plumbing services, look no further than BEST!
    If you are in need of plumbing services, look no further than BEST! My wife and I experienced a clogged Kitchen drain a few weeks ago. I reached out to BEST to see when we could schedule someone to come out and take a look at things for us. Within 3 hours of my initial contact, not only was a plumber at our house, but they were finishing up! In addition, he was friendly and courteous and made us feel important. I will recommend BEST to everyone I know. Thanks for your amazing service!

    - Matthew R.

  • Now that's the BEST PLUMBER service I have experienced!!
    I noticed my ceiling had water stains on it and knew my upstairs toilet had an issue. I called BEST PLUMBING on a Wednesday and they had Darrell out Thursday morning to look at it. He showed up promptly at the time I was told he would be here. He was very professional and knew exactly what the problem was. He came prepared to fix the problem with all of the supplies on the truck. I am HAPPY to say, my toilet was fixed in about an hour!!! Now that's the BEST PLUMBER service I have experienced!! I recommend Best Plumbing Service to everyone in Cincinnati!!!

    - Frank B.

  • Our plumber, Darryl, was courteous, went right to work and impressed me with the quality of services he provided.
    We had previous experience with another plumber that didn't go well. We searched the lists and decided to try BEST Plumbing. It was a good decision. This provider is top notch in my book. They were on time for the two jobs we had in our home. They didn't attempt to sell us extra services. Our plumber, Darryl, was courteous, went right to work and impressed me with the quality of services he provided. The price was surprisingly less than we expected. To those other service providers, this is how you earn repeat business. Lesson learned.

    - D. Miller

  • Thanks again for the exceptional service and making time to take care of our needs!
    Thanks again for the exceptional service and making time to take care of our needs! Words cannot explain how amazing of a job you guys do, on short notice, and for the amount of work that had to be done! If you need plumbing service, look no further than Best Plumbing Service for your plumbing needs and check out the BBB and their rating.

    - Christopher B.

  • He was nice, clean cut, knowledgeable and professional.
    They were very professional on the phone and in person. I called them on Wednesday and they gave me a two-hour window from 2-4 Friday afternoon. I got a call about 2:45 from Scott saying he would be here in about 30 minutes. He showed up as promised. He was nice, clean cut, knowledgeable and professional. He explained the problem with the water main shut off and what he would do to repair it and gave me an estimate. I approved the work and he completed the job in about 90 minutes. Overall it was quick, professional job at a reasonable price. I would definitely use them again.

    - D. Brown

  • Your company name says it all in the "Best".
    Thank you for a job well done! Advertising only goes so far, customer satisfaction and word of mouth can not be disputed. Your company name says it all in the "Best". Thanks so much.

    - Eileen S.

  • BEST Plumbing is a hard working company that is reliable, honest and decent.
    I have an old house and it has been my experience that it is hard to find decent and honest companies. BEST Plumbing is a hard working company that is reliable, honest and decent. It is nice to find BEST Plumbing.

    - Sue M.

  • Did a great job and was very informative.
    BEST Plumbing replaced rotted out piping under the basement floor and removed water softener. They scoped the pipe first and then jack hammered the cement to get to the pipe. Did a great job and was very informative. Would hire again.

    - Mr. Johnson

  • They got us taken care of…as always, professionally and efficiently.
    They got us taken care of…as always, professionally and efficiently…we really appreciate it and, as always, will be recommending you to all our friends and family.

    - Matt and Brianne R.

  • BEST Plumbing is Always there when we need them, always personable, always professional.
    BEST Plumbing is Always there when we need them, always personable, always professional, and always takes care of the job the first time out. We have found an outstanding plumber, which is a tremendous relief to know that they are there if we ever need them for an emergency!

    - R. Ittenbach

  • Best Plumbing will be who I will be using for any plumbing issues I may have in the future.
    I had a water leak in the front of my house. The county worker came and told me the water leak was on my side. That's when I called Best Plumbing. Best Plumbing even came back when the county worker came back and the county worker still tried to say the water leak was my issue. Best Plumbing shut off my water again showed the county worker the meter and finally, the county worker said, ‘your right'. Best Plumbing was my life saver that day. He was so professional and polite. Best Plumbing will be who I will be using for any plumbing issues I may have in the future. Thanks!

    - Cindy D.

  • I have found the best plumbing company for all my future repairs.
    My Plumber was Darryl. He ran an auger down the second floor toilet. He replaced the shower head on the upstairs shower. He also installed a stopper for the sink in my powder room. I needed the toilet seats tightened and he also fixed that problem as well. Darryl was excellent. He told me the charges up front for each repair. I especially liked he explained each charge in detail. He made me feel comfortable with his knowledge of the job. Darryl was soft spoken and very attentive to detail. He respected my home and my concerns. I have found the best plumbing company for all my future repairs. This Company is excellent.

    - Suzanne R.

  • This will be the plumber I call and recommend. Thanks, Best!
    I had been told that the work I wanted, which was to install a shower head over my existing tub was impossible. Darryl and Brandon with Best Plumbing did the job, as well as installing a new faucet in my kitchen, a new pedestal sink in the bathroom and fix my toilet. The job took 2 days and despite some "hiccups" along the way, was done perfectly with courtesy and good humor. This will be the plumber I call and recommend. Thanks, Best!

    - Rita S.

  • They went the " extra mile" that means so much.
    I wanted to let you know how pleased we were that we called Best Plumbing. My sister recently bought an old house which needed major plumbing repairs. Since she had to work every day, she asked me to be there to let them in & stay while the work was being done. Darryl was the plumber to come out on Monday morning & assess the situation. He was kind, courteous & professional from the first day. There was a lot to be done & we rescheduled the work on Thursday so he could bring help & equipment needed. He came back Thursday & promptly started to work. We needed a new water heater, toilet & sink repairs, a bath tub full of water that didn't drain from a stuck stopper & a hole in the drain line which needed to be replaced, not to mention the pipes that needed cleaning. There was a lot of work & Darryl took extra care & patience to take out some of the old rusted pipes so as not to cause more damage & expense to the fragile old house. We really appreciated his effort & cooperation. Tim came for awhile in the morning to help with the water heater & Scott came in the afternoon to help with the repairs to the tub & drains. All were very pleasant, friendly & professional. They went the " extra mile" that means so much. Personally, I was very pleased and impressed, & because of them, especially Darryl, I will definitely call Best Plumbing for any plumbing needs I have in the future & would recommend your company to others. You have some competent great guys working for you & they make you the BEST!

    - Karen