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  • BEST Plumbing Service of Cincinnati

    I will hire this company again for my future plumbing needs.

    BEST plumbing was able to get a plumber to stop by within a few hours of my call. Joe was able to look over my current plumbing set up and saw that it was originally piped incorrectly. He fixed that and verified it was pumping without any leaks. He also showed me the sump pump which looked really old, worn, and rusted. I decided to bring them back the next day rather than risking a failed pump causing issues. Joe did the install the next day, tested it, and at the end went over the installation with me. I will hire this company again for my future plumbing needs.
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  • BEST Plumbing Service of Cincinnati

    Joe was very professional, helpful and thorough.

    Joe was very professional, helpful and thorough. Would definitely recommend BEST and will use again for next service.
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  • BEST Plumbing Service of Cincinnati

    They even gave us a discount for a coupon on their web site.

    Brown colored water started appearing in the hot water only. After draining and flushing the hot water heater until clear, the color started to come back in a few days which pointed to a bad hot water heater. After talking to neighbors who had used Best Plumbing and consulting their reviews on Angie's List, I called them up for an appointment to replace the hot water heater. As the current hot water heater was relatively new, they did not t go ahead without doing an inspection to make sure that the color was not due to another issue which I thought was very professional. After a quick inspection in the morning, they purchased a replacement and the installation was done quickly a few hours later. They even gave us a discount for a coupon on their web site.
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  • BEST Plumbing Service of Cincinnati

    Our plumber Scott was extremely courteous, helpful, and very professional throughout the entire process.

    We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from Scott at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber Scott was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service.
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  • BEST Plumbing Service of Cincinnati

    Did a great job and was very informative.

    BEST Plumbing replaced rotted out piping under the basement floor and removed water softener. They scoped the pipe first and then jack hammered the cement to get to the pipe. Did a great job and was very informative. Would hire again.
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  • BEST Plumbing Service of Cincinnati

    They got us taken care of…as always, professionally and efficiently.

    They got us taken care of…as always, professionally and efficiently…we really appreciate it and, as always, will be recommending you to all our friends and family.
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  • BEST Plumbing Service of Cincinnati

    BEST Plumbing is Always there when we need them, always personable, always professional.

    BEST Plumbing is Always there when we need them, always personable, always professional, and always takes care of the job the first time out. We have found an outstanding plumber, which is a tremendous relief to know that they are there if we ever need them for an emergency!
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  • BEST Plumbing Service of Cincinnati

    Best Plumbing will be who I will be using for any plumbing issues I may have in the future.

    I had a water leak in the front of my house. The county worker came and told me the water leak was on my side. That's when I called Best Plumbing. Best Plumbing even came back when the county worker came back and the county worker still tried to say the water leak was my issue. Best Plumbing shut off my water again showed the county worker the meter and finally, the county worker said, ‘your right'. Best Plumbing was my life saver that day. He was so professional and polite. Best Plumbing will be who I will be using for any plumbing issues I may have in the future. Thanks!
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  • BEST Plumbing Service of Cincinnati

    I have found the best plumbing company for all my future repairs.

    My Plumber was Darryl. He ran an auger down the second floor toilet. He replaced the shower head on the upstairs shower. He also installed a stopper for the sink in my powder room. I needed the toilet seats tightened and he also fixed that problem as well. Darryl was excellent. He told me the charges up front for each repair. I especially liked he explained each charge in detail. He made me feel comfortable with his knowledge of the job. Darryl was soft spoken and very attentive to detail. He respected my home and my concerns. I have found the best plumbing company for all my future repairs. This Company is excellent.
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  • BEST Plumbing Service of Cincinnati

    This will be the plumber I call and recommend. Thanks, Best!

    I had been told that the work I wanted, which was to install a shower head over my existing tub was impossible. Darryl and Brandon with Best Plumbing did the job, as well as installing a new faucet in my kitchen, a new pedestal sink in the bathroom and fix my toilet. The job took 2 days and despite some "hiccups" along the way, was done perfectly with courtesy and good humor. This will be the plumber I call and recommend. Thanks, Best!
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  • BEST Plumbing Service of Cincinnati

    They were also very polite and professional from start to finish.

    BEST Plumbing Service repaired my Water Heater and repaired my leaking toilet. I feel they went above and beyond what I would have expected. They were also very polite and professional from start to finish.
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  • BEST Plumbing Service of Cincinnati

    BEST Plumbing is a hard working company that is reliable, honest and decent.

    I have an old house and it has been my experience that it is hard to find decent and honest companies. BEST Plumbing is a hard working company that is reliable, honest and decent. It is nice to find BEST Plumbing.
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  • BEST Plumbing Service of Cincinnati

    Wow, just wow! You really lived up to your name, Best plumbers.

    Your employees are fantastic! Beginning when I called the office all the way through completing my repairs (within 24 hours!). The plumbers showed up on time, were polite, courteous, knowledgeable, professional and made all the repairs I needed very quickly! Wow, just wow! You really lived up to your name, Best plumbers. I will never call anyone else.
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  • BEST Plumbing Service of Cincinnati

    If you are in need of plumbing services, look no further than BEST!

    If you are in need of plumbing services, look no further than BEST! My wife and I experienced a clogged Kitchen drain a few weeks ago. I reached out to BEST to see when we could schedule someone to come out and take a look at things for us. Within 3 hours of my initial contact, not only was a plumber at our house, but they were finishing up! In addition, he was friendly and courteous and made us feel important. I will recommend BEST to everyone I know. Thanks for your amazing service!
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  • BEST Plumbing Service of Cincinnati

    Now that's the BEST PLUMBER service I have experienced!!

    I noticed my ceiling had water stains on it and knew my upstairs toilet had an issue. I called BEST PLUMBING on a Wednesday and they had Darrell out Thursday morning to look at it. He showed up promptly at the time I was told he would be here. He was very professional and knew exactly what the problem was. He came prepared to fix the problem with all of the supplies on the truck. I am HAPPY to say, my toilet was fixed in about an hour!!! Now that's the BEST PLUMBER service I have experienced!! I recommend Best Plumbing Service to everyone in Cincinnati!!!
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  • BEST Plumbing Service of Cincinnati

    Our plumber, Darryl, was courteous, went right to work and impressed me with the quality of services he provided.

    We had previous experience with another plumber that didn't go well. We searched the lists and decided to try BEST Plumbing. It was a good decision. This provider is top notch in my book. They were on time for the two jobs we had in our home. They didn't attempt to sell us extra services. Our plumber, Darryl, was courteous, went right to work and impressed me with the quality of services he provided. The price was surprisingly less than we expected. To those other service providers, this is how you earn repeat business. Lesson learned.
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  • BEST Plumbing Service of Cincinnati

    Thanks again for the exceptional service and making time to take care of our needs!

    Thanks again for the exceptional service and making time to take care of our needs! Words cannot explain how amazing of a job you guys do, on short notice, and for the amount of work that had to be done! If you need plumbing service, look no further than Best Plumbing Service for your plumbing needs and check out the BBB and their rating.
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  • BEST Plumbing Service of Cincinnati

    He was nice, clean cut, knowledgeable and professional.

    They were very professional on the phone and in person. I called them on Wednesday and they gave me a two-hour window from 2-4 Friday afternoon. I got a call about 2:45 from Scott saying he would be here in about 30 minutes. He showed up as promised. He was nice, clean cut, knowledgeable and professional. He explained the problem with the water main shut off and what he would do to repair it and gave me an estimate. I approved the work and he completed the job in about 90 minutes. Overall it was quick, professional job at a reasonable price. I would definitely use them again.
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  • BEST Plumbing Service of Cincinnati

    Your company name says it all in the "Best".

    Thank you for a job well done! Advertising only goes so far, customer satisfaction and word of mouth can not be disputed. Your company name says it all in the "Best". Thanks so much.
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  • BEST Plumbing Service of Cincinnati

    Thank you for doing an A+ job in our bathroom.

    BEST Plumbing, Thank you for doing an A+ job in our bathroom. Everything is fine and no more drips. We will be sure to call the next time we need a plumber. Thanks again.
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  • BEST Plumbing Service of Cincinnati

    The charge was reasonable and the customer service was excellent.

    The appointment was set up and carried out quickly. The estimate was provided in advance and the plumber clearly explained what needed to be addressed. The charge was reasonable and the customer service was excellent. I intend to use this service again for plumbing needs.
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  • BEST Plumbing Service of Cincinnati

    Services were available quickly and Ernie is very friendly!

    Services were available quickly and Ernie is very friendly! I will call Best Plumbing for all of my needs!
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  • BEST Plumbing Service of Cincinnati

    You guys have great customer service.

    Thanks for the help with toilet, Scott did a great job! You guys have great customer service. Great Job!
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  • BEST Plumbing Service of Cincinnati

    We appreciate your prompt response to our need and the professional way you handled the work.

    We appreciate your prompt response to our need and the professional way you handled the work. It is what we have come to expect from you and are pleased that you will work for us.
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  • BEST Plumbing Service of Cincinnati

    Nice to see you have an A+ rating at BBB.

    Hey Thanks for the good work, and getting all 3 jobs out of our way…Nice to see you have an A+ rating at BBB.
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  • BEST Plumbing Service of Cincinnati

    The work was done quickly, correctly and the service man even noted a drip from a commode connection and repaired that as well.

    Best Plumbing replaced a corroded water pipe in a bathroom for us. The work was done quickly, correctly and the service man even noted a drip from a commode connection and repaired that as well. Would absolutely use Best Plumbing again.
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  • BEST Plumbing Service of Cincinnati

    They went the " extra mile" that means so much.

    I wanted to let you know how pleased we were that we called Best Plumbing. My sister recently bought an old house which needed major plumbing repairs. Since she had to work every day, she asked me to be there to let them in & stay while the work was being done. Darryl was the plumber to come out on Monday morning & assess the situation. He was kind, courteous & professional from the first day. There was a lot to be done & we rescheduled the work on Thursday so he could bring help & equipment needed. He came back Thursday & promptly started to work. We needed a new water heater, toilet & sink repairs, a bath tub full of water that didn't drain from a stuck stopper & a hole in the drain line which needed to be replaced, not to mention the pipes that needed cleaning. There was a lot of work & Darryl took extra care & patience to take out some of the old rusted pipes so as not to cause more damage & expense to the fragile old house. We really appreciated his effort & cooperation. Tim came for awhile in the morning to help with the water heater & Scott came in the afternoon to help with the repairs to the tub & drains. All were very pleasant, friendly & professional. They went the " extra mile" that means so much. Personally, I was very pleased and impressed, & because of them, especially Darryl, I will definitely call Best Plumbing for any plumbing needs I have in the future & would recommend your company to others. You have some competent great guys working for you & they make you the BEST!
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  • BEST Plumbing Service of Cincinnati

    I am always so astounded with the service that I get from Best Plumbing!

    I am always so astounded with the service that I get from Best Plumbing. Your customer service skills are far above the rest. Every time I call to schedule an appointment I am always greeted with kindness and professionalism beyond compare! You need to be commended. The gentlemen that come to my house for plumbing repairs are always extremely professional, honest, fair, and courteous. Again, not something that is always found in various plumbing companies, let alone other companies. Plus, they are kind to my dogs...which is always a plus! Due to this high quality of customer service and premium quality of repairs, I couldn't imagine taking my plumbing needs elsewhere. I greatly appreciate this kind of service in today's society.
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  • BEST Plumbing Service of Cincinnati

    Just wanted to say thanks for a WOW customer service experience!

    Just wanted to say thanks for a WOW customer service experience! My complimentary consultation appointment was scheduled quickly after my call. The technicians showed up in a professional van and were dressed professionally. They offered solutions instead of just expensive procedure recommendations, which we really appreciate! And a follow up courtesy call just a couple of days later. Great customer service!
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  • BEST Plumbing Service of Cincinnati

    We wanted to thank you for all the work you did!

    We wanted to thank you for all the work you did! All the hard work did not go unnoticed. We hope you all enjoy lunch on us!
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